1. Collection and Use of Personal Data

What is Personal Data?

Personal data refers to information that can directly or indirectly identify you. This includes information that, when combined with other data, could be used to identify you. However, personal data does not include information that has been irreversibly anonymized or aggregated.

2. Promoting Safety and Security

We follow the principles of legality, legitimacy, and transparency, processing only the necessary data within a limited scope and implementing technical and administrative security measures.

We use personal data to:

  • Verify accounts and user activity
  • Monitor fraud and suspicious activities
  • Investigate potential violations of our terms or policies
  • Enhance the safety of our products and services

This processing is based on our legitimate interest in ensuring security.

3. What Personal Data We Collect

i. Data You Provide

We collect personal data when you:

  • Create an account
  • Contact us
  • Participate in an online survey
  • Use our online chat or help tool
  • Make a purchase

This may include:

  • Payment data (e.g., credit/debit card details)
  • Billing, shipping, and contact details

ii. Data About Your Use of Our Services

When you visit our website or use our services, we may collect:

  • Device type and unique identifier
  • IP address
  • Operating system and browser type
  • Usage and diagnostic data
  • Approximate location (via GPS, IP address, or other technologies)

4. How We Use Your Personal Data

We use your personal data to:

i. Provide, Improve, and Develop Our Products & Services

This includes data analysis, research, and audits. We may also use your data if you participate in contests or promotions.

ii. Communicate with You

With your express consent, we may:

  • Send you marketing communications
  • Notify you about account updates or transactions
  • Respond to your inquiries and support requests
  • Share your data with third-party partners for marketing purposes

You can opt out of marketing emails at any time by contacting us.

5. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help websites function and improve user experience.

How We Use Cookies

We use cookies to:

  • Personalize content
  • Measure ad performance
  • Analyze user behavior
  • Enhance security

The specific cookies used may vary depending on the services you access.

6. Disclosure of Personal Data

We share personal data only with strategic partners that help us provide and market our products/services. We do not share data with third parties for their own marketing purposes without your express consent.

7. Data Storage, Transfer & Processing

We may process or transfer personal data in the following cases:

i. Legal Obligations

We comply with all legal and regulatory requirements, including GDPR for European Economic Area (EEA) residents.

ii. Business Transactions

In the event of a merger, acquisition, reorganization, or sale, personal data may be transferred to the relevant third party.

iii. Legal Compliance & Security

We may disclose personal data when required by law enforcement, national security, or legal proceedings.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to data processing
  • Receive a copy of your personal data in a standard format
  • File a complaint with a data protection authority

To protect your privacy, we may require identity verification before fulfilling your request. Some requests may be legally restricted.

📩 To exercise your rights, contact us. We aim to respond within 30 days.

9. Third-Party Websites & Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before using their services.

10. Data Security & Retention

We use technical, administrative, and physical security measures to protect your personal data.

We retain your personal data for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect new technologies, industry standards, or legal requirements.

Your continued use of our services after an update signifies acceptance of the changes. If you disagree, please stop using our services and contact us to close your account.

📌 For any questions or concerns, please contact our support team.